EVENT AND VENUE COORDINATOR (2 ROLES)

FULL TIME AND PART TIME AVAILABLE

Whanganui District Council has a range of unique heritage venues, thanks to the city’s rich cultural history.  The Venue portfolio includes the Whanganui War Memorial Centre, Royal Whanganui Opera House and Cooks Gardens, catering from 20 to 2,000 guests across a multiple range of event types and special occasions.

Whanganui District Council Values include “positive and encouraging”, “collaborative brilliance”, and “make great happen”.

The roles are located within the Whanganui Venue & Events team, who are looking for two event superstars who have a passion for customer excellence and running a wide range of events across their portfolio of venues.  You are disciplined, thrive on leading an event from start to finish, can forge trusted relationships with clients and suppliers and have a high teamwork ethos.

The roles are full-time, with standard hours of work between 8 am – 5 pm, however, an understanding that the roles do require flexibility and availability to work outside these hours and include evenings and weekends through a team roster system.

Key responsibilities:

• Co-ordinate events across the portfolio of venues, taking ownership and is responsible for event service and delivery including set up and operations
• Deliver a consistently high level of customer service
• Forge trusted relationships with clients and suppliers, create compelling solutions to retain existing clients and attract new clients

• Ability to liaise, be flexible and co-ordinate with clients from event enquiry to event coordinating, facilitation, and post-event settlement
• High attention to detail, clear communication

• Experience in venue management and operational experience is necessary

• People skills that are engaging and collaborative in order to coordinate staff and volunteers during event delivery

What you will bring:

• Proven event co-ordination experience, with at least 2 years experience in a venue/events role
• Exceptional relationship management skills with experience working across multiple stakeholders
• Superior interpersonal skills, time management, and excellent written and oral communication skills
• Will put customers at the centre of everything you do
• Be positive, flexible, committed and engaging, and works well in a team environment
• Experience in Health & Safety in the workplace.

Click here for more information about Whanganui Venue & Events team  https://www.whanganuivenues.co.nz/

For a full position description please download it here

Please send your CV including a cover letter to anna.hayward@tourism-talent.com

GENERAL MANAGER

Lead the team in New Zealand’s premier bespoke inbound tour operator during an exciting period of rapid growth and expansion.

The GM will have full operational responsibility for the NZ business including day to day management of revenue, profit, I.T., and H.R.   Key to this role is developing client relationships to build long term profitable partnerships, and managing collaborative opportunities with our team in Australia.

In consultation with the directors, the successful person will drive the development of our global vision and strategic plan whilst meeting agreed financial goals and targets.

Duties amongst others include

• mentor and lead direct reports to achieve personal and team KPI’s
• lead the HR function including recruitment, training and development, team building and performance management
• input to facilitate operational efficiencies, whilst maintaining high service standards and improved sales performance
• promote our brand and service at trade events, famils and on international sales calls

For a full position description please download it here

Click here for more information about Southern Crossings click here https://southern-crossings.com/

Please send your CV including a cover letter to jason.hill@tourism-talent.com