Cluster Conference & Events Sales Manager 

Hilton Hotels – Darwin, NT, Australia

If you know your way around a busy events calendar and enjoy the commercial side of hospitality, this could be a great next step. We’re looking for a Cluster Conference & Events Sales Manager to drive C&E sales across three Hilton hotels in Darwin:

• • Hilton Darwin
  • Hilton Garden Inn Darwin
  • DoubleTree by Hilton Esplanade Darwin

This is a highly visible, client-facing role focused on converting event opportunities, managing key accounts and building a strong forward pipeline.

You’ll take the lead on larger and more complex event opportunities, working closely with clients from initial enquiry through to confirmation, before partnering with the C&E team to coordinate the detail and bring each event to life.

It could suit an experienced C&E sales professional ready for more ownership, or someone from an adjacent hotel sales, events or venue background who understands the events journey and wants to build their commercial experience.

In this role you will:

• Drive C&E sales, conversion and revenue across meetings, conferences, groups and special events.
• Manage larger event opportunities and key client accounts, from enquiry and proposal through negotiation and confirmation.
• Build and maintain a strong forward pipeline, monitoring demand, forecasts and opportunities to fill need periods.
• Identify upselling opportunities across event space, accommodation and other hotel services.
• Support and guide the C&E Sales team, helping maintain strong conversion, service and commercial standards.
• Work closely with Revenue, Sales and hotel operations to ensure confirmed business is handed over clearly and delivered successfully.

We’re looking for:

• Experience across conferences, events, hotel sales, venues or a related hospitality environment.
• Strong client relationship skills and confidence managing important accounts and event organisers.
• A commercial mindset with an understanding of conversion, forecasting and maximising revenue.
• Excellent organisation and attention to detail, with the ability to manage multiple opportunities at once.
• Confidence communicating, negotiating and presenting solutions to clients.
• Experience supporting or guiding others a plus.

Why Hilton?

Join the #1 Hospitality Workplace in Australia for 2026, with the opportunity to build your commercial experience across three Hilton hotels in Darwin. Plus:

• Competitive salary plus quarterly bonus potential
• Hilton team member travel benefits
• Learning and development with a global hotel group
• Valuable cluster experience across three Darwin hotels

Applicants must have unrestricted Australian working rights. Visa sponsorship is not available for this position.

For a full job description click HERE.

To apply, contact Kelly Dodd at kelly.dodd@tourism-talent.com

Head of Guest Services

Tourism Talent is proud to be partnering with Headwaters Glenorchy Eco Lodge to recruit an exceptional Head of Guest Services.

This is a rare opportunity to join one of New Zealand’s most acclaimed luxury eco-lodges and lead a guest experience operation that is redefining regenerative hospitality.

If you’re an experienced hospitality professional with a background in luxury accommodation, boutique lodges, premium guest experiences or high-end service environments, this role offers the chance to combine leadership, lifestyle and purpose in one of the country’s most spectacular destinations.

About Headwaters

Headwaters Glenorchy Eco Lodge is a world leading, award-winning, hospitality business located at the gateway to Fiordland National Park. Renowned for its commitment to sustainability, authentic guest experiences and regenerative tourism, Headwaters delivers luxury accommodation with a genuine connection to people, place and community.

The team is passionate about creating memorable experiences that leave guests feeling inspired while making a positive impact on the environment and local community.

About the Role

Reporting to the Operations Manager, the Head of Guest Services leads the reservations, front office and guest services functions, ensuring every guest enjoys a seamless and highly personalised experience from enquiry through to departure.

This is a key leadership role responsible for:

• Leading and inspiring a high-performing guest services and front office team.
• Driving exceptional guest satisfaction and service standards.
• Managing reservations systems, pricing and booking administration.
• Overseeing guest communications, concierge services and pre-arrival planning.
• Coordinating operational delivery across accommodation, culinary, housekeeping and events teams.
• Using data, systems and guest feedback to continually improve the guest journey.

As the operational hub connecting guest services with the wider business, you’ll play a vital role in ensuring every Headwaters experience reflects the warmth, professionalism and attention to detail the brand is known for.

About You

We’re seeking a hospitality professional who combines commercial awareness with genuine care for people.

You’ll likely bring:

• Proven experience in luxury hotels, boutique accommodation, premium tourism operations or high-end guest services environments.
• Strong leadership experience with a passion for coaching and developing teams.
• Expertise in reservations, front office operations and guest journey management.
• Excellent communication and relationship-building skills.
• A calm, solutions-focused approach and the ability to thrive in a dynamic environment.
• Experience using property management and reservations systems.

A passion for sustainability, personalised hospitality and creating memorable guest experiences will set you apart.

Why This Role?

This is more than a hospitality management role. It’s an opportunity to join a purpose-driven organisation that is setting new standards for luxury regenerative tourism in New Zealand.

Headwaters offers:

• A leadership role within an award-winning hospitality business.
• The chance to live and work in the stunning Glenorchy region.
• A collaborative and values-driven team culture.
• The opportunity to shape guest experiences that genuinely make a difference.

If you’re ready to lead a team, elevate guest experiences and be part of one of New Zealand’s most inspiring hospitality stories, we’d love to hear from you.

For more about Headwaters click HERE. For a copy of the Job Description click HERE.

Send your CV and Cover letter to Natalie on info@tourism-talent.com by 5pm Monday 28^th September.

Business Development Manager 

Hotel Grand Chancellor – Adelaide, SA, Australia

We’re searching for a hands-on hotel sales professional to take on Business Development Manager across two Adelaide city properties:

• • Hotel Grand Chancellor Adelaide
  • Chancellor on Currie

This is an opportunity to take full ownership of the sales function across two established city hotels, building proactive strategies across the Corporate, Government, and Group segments.

You’ll report directly to the General Manager and partner closely with the Director of Revenue and Conference Sales Manager, with the wider Grand Chancellor Hotels network across Australia and New Zealand behind you. It’s a hands-on, standalone sales role that blends new business development, key account growth and market-facing representation.

In this role you will:

• Set strategic plans and manage the sales process for each account, from target list through to signed rate agreement, cross-selling both hotels to maximise occupancy and revenue
• Build and work a new business pipeline: prospecting, RFPs, site inspections and famils, and identify, quantify and develop revenue from new markets
• Partner with the Director of Revenue and the wider leadership team to align sales with pricing, demand and operations
• Maintain the CRM with activities, forward diary and weekly reporting
• Represent both hotels at trade shows, seminars, functions and promotional events

We’re looking for:

• A commercially sharp hotel sales leader with strong new business development experience
• Strength across corporate and government, building RFPs and an understanding of public sector buying cycles and market segmentation
• A hunter with confidence pitching, negotiating, and closing deals
• A relationship builder with strong industry networks
• A self-driven operator who thrives working closely with the General Manager

Why join Hotel Grand Chancellor Adelaide?

• Cross-sell across two established Adelaide city hotels
• Full ownership of the segment plan, reporting directly to the General Manager
• Part of a national group network to sell into and lean on
• A collaborative team and leadership group that backs its people
• Relocation support available for the right candidate

For more about Hotel Grand Chancellor, click HERE

For a full job description or to apply, contact Kelly Dodd at kelly.dodd@tourism-talent.com

Tourism Product Development and Contracting Executive

Japan (Work from home in Kansai area)

Fuji Travel is a rapidly growing destination management company and inbound tour operator specialising in customised, premium travel experiences for visitors to Japan. We showcase the very best of Japan’s culture, people, destinations, and unique experiences.

As Japan’s inbound tourism sector continues to experience record growth, we are seeking a Tourism Product Development and Contracting Executive to strengthen our relationships with local hotels and suppliers, regional tourism boards, local governments, DMOs, tourism associations, and media organisations throughout Japan.

This is role will represent Fuji Travel across the tourism industry, negotiate with suppliers, build local strategic partnerships, identify collaborative opportunities, manage media relations, and help position Fuji Travel as a leading voice within Japan’s inbound tourism sector.

About You

You are a well-connected tourism professional who understands how to navigate both the public and private sectors in Japan. You are equally comfortable meeting with sales representatives, government officials, tourism leaders, destination organisations, and media.

You will have:

• Native-level Japanese language skills
• Professional working proficiency in English
• Experience working  in DMC, tourism boards, DMOs, local governments, or tourism organisations
• Experience in negotiating with suppliers, communications, stakeholder engagement, destination marketing, or tourism development
• Strong relationships within the Japanese tourism industry
• Excellent writing and communication skills
• The ability to work independently in a remote environment

Why Join Fuji Travel?

• Work with an international and entrepreneurial team
• Flexible work-from-home environment with domestic travel
• Competitive salary with bi-annual bonus and 28 days paid leave
• Be part of a growing team passionate about creating exceptional travel experiences and promoting regional Japan to the world
• Domestic travel opportunities to attend industry events, tourism conferences, familiarisation trips, and stakeholder meetings

For more information on Fuji Travel click here and to download a job description click here.  To apply with your CV and application letter, email Jason Hill Jason.hill@tourism-talent.com  Applications close end of day, 17th July 2026.

If you have a passion for Japan, a strong international tourism network, and the drive to build something special, we’d love to hear from you.